Bose Sounddock Serial Number Lookup

Invebo Dock Serial Lookup. Access diagnostics and find out which upgrades and docking boards are compatible with your SoundDock. SoundDock Serial Number.

A couple of weeks ago, my wife mentioned that her wasn’t working. Of course I thought it was probably something minor. The SoundDock is a high quality unit that you dock your iPod or iPhone to get great stereo sound.

I had purchased it for my wife 6-7 years ago and it had always been a strong performer. I first tried my iPhone (because we’ve been having problems with her phone) and it didn’t work. I noticed the connector was a little loose, but it didn’t seem loose enough to cause a problem.

So I google’d for information on the unit and found out that my situation isn’t uncommon. I found a UK based company called that had information on how to determine the failing component and three replacement options. The first step was to make sure the power adapter was working. All this required was making sure the box on adapter chord was warm (mine was).

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Next step was to plug an earlier generation iPhone/iPod into the unit to see if it would try to charge it. If it did, then the Sound Processor was bad, otherwise it was the connector. My daughter’s iPod Mini wouldn’t connect/charge when I placed it in the dock. At this point, I knew it was the connector. I was still a little skeptical because the amount of play in it was relatively small. So I went back to the site to view the three options they had. The cheapest option, was a replacement card that worked just like mine for $39.

The next option () which would allow my wife to charge her iPhone when docked was $49. You might think this wasn’t a big deal, but in our house with 3 iPhones, 4 iPods and an iPad, another charging option is a good thing. The last option (), allowed charging and the ability to connect to the SoundDock via Bluetooth. I wasn’t sure how well this option worked, but as soon as I mentioned it to my wife, she was ‘sold’ on it. I also noticed they carried a Cradle Support insert. This seemed like a really good idea since it gives your device something to rest against, preventing movement when you press on the display, weakening the connector.

I ended up purchasing both the BlueTooth Upgrade and the Cradle Support. They arrived in 4-5 days, via Royal Air – not bad considering it was from the UK. The website had repair/installation videos showing what I needed to do.

The only tricky part was getting the old board off of the plastic mode. I had to use an Exacto knife to cut the plastic post ‘heads’ off so the original board could be removed. Doing so also allowed me to get a closer look at the backside of the board.

Sure enough, when I moved the connector, it clicked and I could see the original problem was cold solder — something I may have been able to repair on my own with a low wattage soldering iron. Once I installed the new board and the cradle support, I tested my iPhone and it worked! Then I tried turning on bluetooth on it but the new card () wasn’t listed. I had to find another video on their website to find out that I had to press both volume buttons to get the card into pairing mode.